How does it work?
Send us photo's of your pet
When you order, you'll upload a clear pic of your pet (the cuter, the better).
We Design Your Pendant
Our team creates a design that brings out your pet's personality and features.
Crafted in Precious Metal
We cast your design in solid sterling silver or gold and finish it by hand.
You Approve the Design
Review the design and make any adjustments.
Delivered
with Love
We ship it out with care, ready to wear and cherish.
We require an upfront deposit on all custom piece prior to commencing work.
LIMITED TIME OFFER
Get $100 off
For a limited time, all custom pet designs are $100 off. Help us build our portfolio, and get a your bestie made into a pendant you can wear forever.
Get in quick, spots are limited and offer ends 31 August!
Price Guide
A good deal of work goes into designing our custom pieces and our prices for each can vary depending on the design and metal prices. The below is just a guide and is subject to change.
Small
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Sterling Silver: From $620 (From $520 with offer)
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9ct Yellow Gold: From $1,000 (From $900 with offer)
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18ct Yellow Gold: From $1,670 (From $1,570 with offer)
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9ct White Gold: From $1,040 (From $940 with offer)
Large
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Sterling Silver: From $630 (From $530 with offer)
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9ct Yellow Gold: From $1,200 (From $1,100 with offer)
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18ct Yellow Gold: From $2,300 (From $2,200 with offer)
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9ct White Gold: From $1,300 (From $1,200 with offer)
Check out our sizing guide here to see what size is best for you.
"Everything about it was perfect...It’s more than just a piece of jewellery"
Stamatina & Boss
"Honestly couldn’t have asked for a more perfect tribute"
Sophie & Gandalf
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What materials do you use in your jewellery?We use premium, solid metals — including 9ct and 18ct yellow gold, 9ct white gold, and sterling silver — to ensure your piece lasts a lifetime. These materials are chosen for their durability, beauty, and timelessness. Unlike plated or cheaper alloys, solid gold and sterling silver won’t wear away or tarnish with everyday wear. They’re also hypoallergenic, making them a safe and comfortable choice for most skin types. Our jewellery is designed to be meaningful and lasting — whether you’re celebrating your pet or remembering one you’ve loved.
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What is your design process?Every piece starts with a sketch, whether it’s based on a popular breed or a custom pet. We study the unique features of each animal and turn those details into a stylised design that captures their personality. From there, we create a 3D model, which is used to produce a wax prototype for casting. Each pendant is then cast in your chosen metal (solid gold or sterling silver) and finished by expert jeweller family, right here in Australia. Whether it’s one of our ready-to-order breeds or a fully custom creation, each piece goes through the same thoughtful process to make sure it’s something truly special.
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What if I don’t see my pet’s breed in the pre-designed options?No problem! You can choose our custom design option and send in photos of your pet. We’ll create a pendant that captures their unique charm. Alternatively, we are always adding new breeds to our collection, so keep updated by following us our socials or subscribing to our mailing list and we'll update you on any new breeds entering the collection.
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What are the shipping costs and delivery times?We offer FREE express shipping Australia-wide on all orders. As all pieces are made to order please allow 4 weeks for production and delivery. You will be notified once your order has been shipped. For international shipping costs, this will be applied on order.
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Will my jewellery tarnish over time?No — our jewellery is made from solid precious metals (not plated), which means it won’t flake, rub off, or tarnish in the way costume jewellery can. Sterling silver may naturally darken slightly over time due to oxidation, but this can be easily cleaned and polished back to its original shine. Gold pieces (both 9ct and 18ct) are very durable and will maintain their colour and finish with proper care.
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What should I do if my jewellery arrives damaged?If your jewellery arrives damaged, please contact us within 7 days of receiving it. We’ll work with you to repair or replace the piece as needed.
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Do you offer returns or exchanges?Because each piece is currently made to order we are unable to offer returns or refunds for change of mind. However, if your jewellery arrives damaged, faulty, or not as described, please contact us within 7 days of receiving your order and we’ll make it right. Non-personalised and custom items may be eligible for exchange if returned unused and in original packaging within 14 days. Customers are responsible for return shipping costs. Please contact us if there are any problems with your products.
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What is involved in the custom design process?Our custom design process lets you turn your own pet into a one-of-a-kind pendant. You’ll start by sending us your favourite photos and a few details, like the size, metal, chain preference, and any engraving. From there, you'll need to pay a deposit so we can start work on the design. We’ll design and create a 3D model, and send you a digital preview for approval. Once you're happy, we cast the pendant in your chosen metal and finish it by hand.
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How long does it take?Custom pendants typically take 4-6 weeks from the time you place your order to delivery. We’ll send updates along the way so you know exactly when to expect your piece. Each order is different and depends on the number of other orders in the works!
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Can I approve the design first?Yes! We send you a design preview before anything is created, so you know exactly what you're getting.
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How do I place an order for a custom pendant?Fill out the form on the Custom design page. Let us know what size, material and provide any details for engraving. Then you’ll send us your favourite images of your pet, we will sketch, design and create a digital proof for you to approve. It will then get cast and finished by our expert jewellers. A deposit will need to be made before work commences. ($200 upfront deposit at the time of order. And the remainder payable before the final creation and shipping)
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Do you offer engraving?Yes! We offer optional engraving for an additional fee. You can add names, dates, or other text during the ordering process.
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Is the deposit for custom designs refundable?The initial $200 deposit for custom designs is non-refundable once we begin creating the design. This policy ensures that we can cover time and resources used during the customisation process.
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What kind of photos should I send for a custom design?We recommend sending clear, high-resolution photos that show your pet’s face and key features. Front-on images are best. Make sure you capture them at their best! We recommend up to 5 images of their face.